Trust Centre
Welcome to FreeAgent's Trust Centre 👋
Our product
- FreeAgent offers easy-to-use accounting software for UK small businesses, landlords and their accountants and bookkeepers.
- We have powerful features for managing expenses, invoicing, tracking time and submitting tax returns, a dedicated mobile app to take care of business on the go, and world-class support.
- At FreeAgent, we have a very simple goal: to make accounting and bookkeeping as painless as possible.
Our commitment
- FreeAgent is Cyber Essentials + certified and is committed to protecting your personal and financial data using multiple layers of security.
- FreeAgent is highly available and has a fault-tolerant database. We maintain the confidentiality, integrity and availability of our systems and your data at all times.
- We are bound by the UK’s Data Protection Act 2018 (DPA 2018) and the UK General Data Protection Regulation (UK GDPR) and fully respect the rights of individuals in compliance with the GDPR.
- Use this Trust Centre to learn about our security posture and request access to our compliance documentation.
Contact us
NatWest Group
Hiscox
Caroola Accountancy
Gorilla Accounting
Clever Accounts
Stripe
Pleo
Apron
TaxCalc
Engager.app
Fathom
Zapier
Dext
GoCardless
Workwell Contractor Solutions
Maslins
Banner Associates
AzetsDocuments
Featured Documents
Artificial Intelligence
Artificial Intelligence
FreeAgent recognises the potential benefits of AI but this comes with inherent risks. We maintain internal policies and controls to help realise the benefits in an ethical manner.
Awards
Awards
FreeAgent is the proud recipient of a number of awards, most notably Best Accounting Software for Contractors at The Contracting Awards 2024, Silver Award Winner at the 2024 UK Customer Experience Awards, The Bookkeepers' Friendliest Software at the 2025 ICB Luca Awards and Best Workplace Award at the 2025 Forth Awards.
- Is a log or audit trail available in the FreeAgent application?
- Does FreeAgent have an API or integration functionality?
- Does FreeAgent support the use of VPNs for accessing the application?
- Will any third parties such as your subcontractors have access to our data and if so, how is this controlled and monitored?
- Is FreeAgent compliant with SOCII (SOC2)?
Terms of Service and Privacy Notice changes
In February 2026 we made some minor changes to our Terms of Service, Practice Terms and Privacy Notice. We occasionally review and update our terms and policies to make sure everyone’s rights and obligations are clear and correct.
You can read our updated Terms of Service on our website > https://www.freeagent.com/company/terms/
You can read our updated Practice Terms on our website > https://www.freeagent.com/company/terms/freeagent-central-limited-partner-framework-agreement23/
You can read our updated General Privacy Notice on our website > https://www.freeagent.com/privacy/general-privacy-notice/